Wightlink Highlights 2025 Improvements After ‘Meet The Team’ Events

Dominic Kureen
Oct 31
2 min read

Wightlink has rounded off its 2025 Meet the Team events by sharing a range of improvements made following feedback from Island residents and transport users.

The ferry company held its final community session of the year at Quarr Abbey, welcoming members of the public and representatives from the Solent Transport Users Group (STUG).

Senior Wightlink managers have met with the group several times throughout the year to discuss services, pricing and accessibility.

Topics raised at the events have included Multilink passes, accessibility, discounted fares, support for local teams, and horsebox pricing.

Any questions that can’t be answered on the night are followed up by Wightlink staff, with responses later published on the company’s website.

Each year, Wightlink hosts four Meet the Team sessions, which it says are a valuable opportunity to listen to customers and shape improvements.

Following engagement in 2025, Wightlink says it has introduced a number of positive changes, including:

A Multilink pass for Blue Badge holders and the option to register additional household users
Extending discounted fares to Universal Credit recipients
Two free foot passenger crossings for 16 and 17-year-olds
The Sunset Flyer travel deal for Island residents
Collaboration with Island MPs to offer free crossings for 18-year-olds
NHS dental appointments added to the 50% NHS discount scheme
A 20% midweek discount for vehicle travel
New Solent Savers retail offers for Islanders
Support for the IW Prostate Cancer Support Group to help travellers with incontinence issues