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From Thermal Imaging To UV Technology - Cowes Business Goes 'Covid Secure'

An Isle of Wight business has gone to new lengths to protect its customers during the coronavirus pandemic.

Cowes Town Central, based in the high street, has invested in brand new thermal imaging technology - and even a UV sterilisation box for when customers handle jewellery.

Formerly home to the town's Natwest Bank, the mini-shopping centre opened its doors in 2018. As well as boasting a real-life size Tardis and Harry Potter goods, the building is also home to a Post Office and a variety of other shops.

Like most retailers across the country, it was forced to shut in the wake of the coronavirus crisis. However, it has since reopened with a raft of new safety provisions put in place to meet rules and regulations. 

Owner and developer Steve Tewkesbury, who purchased the building as a "semi-retirement plan", says measures need to be put in place to put people's minds at rest.

Speaking to Isle of Wight Radio about his new thermal imaging device, he said:

"The infrared camera points down, so within a distance of say two feet, it will check your temperature on your head as you're coming through and immediately will make the sound if you've passed or not.

"It gives the customer a sense of confidence so that they know that everyone inside the shop is not running a high temperature."

Mr Tewkesbury says the technology was not cheap, but is certainly worthwhile. He said:

"At a unit price it's expensive, a couple of thousand pounds. However, compared to having someone standing there all day and testing people's temperature it becomes cost effective."

As well as social distancing markers, signs and protective screens, there are also touch-less alcohol gel stations, a steam cleaner for clothing and a range of face coverings available in store. 

Mr Tewkesbury says he is one of the lucky ones to have survived the crisis, although he appreciates not everyone has been as fortunate.

"I'm fortunate that a couple of years ago I decided this was my retirement plan so I own the building and I'm not paying rent. I really feel for businesses who are paying rent.

"Rent is the killer right now because you simply cannot get enough revenue to pay for the rent."

Cowes Town Central is open from 10am to 5.30pm Monday to Saturday.

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