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Shanklin's Firbank Care Home Shut After CQC Finds "Serious Problems"

A Shanklin care home is being closed after the Care Quality Commission (CQC) found "serious problems putting residents at risk".

New homes are being urgently sought for 16 elderly people currently living at Firbank Residential Care Home.

A CQC inspection in June deemed the home, which was previously been rated 'good, as 'inadequate'.

Following the visit, the CQC subsequently decided to serve notice to cancel the home's registration. It means it will shut within 28 days.

The care home will no longer be able to deliver care and support from September 4.

The Isle of Wight Council, which funds 11 of the 16 residents, says it is working hard to ensure they "remain safe and well cared for".

Laura Gaudion, the council's interim director of adult social care and housing needs, said the council had acted swiftly as soon as it became aware of the issues.

She said:

"The safety and wellbeing of the frail and elderly residents of the care home is our top priority. This is a very distressing and worrying time for both the residents and their families and our priority has been to support them as best we can.

"As soon as the CQC notified the council of their significant concerns and intention to close the care home, in order to ensure that the residents were safe and well cared for, council staff were immediately redeployed to provide round the clock care and support to residents.

"A review of each and every resident's needs has being undertaken by the council's social work team, involving their families and advocates as necessary. As a result, alternative care has already been identified for residents - eight have either already moved or are moving over the next few days.

"Having identified the care and support needs for the remaining residents, the council is working with local providers and families to ensure everyone has somewhere safe and capable of meeting their individual needs before the CQC closure deadline."

Families of all residents have been contacted to offer support, including those who fund their own care.

Councillor Karl Love, Cabinet member for adult social care, added:

"It is the immediate welfare and safety of the residents that is our foremost priority.

"These are frail elderly people who should be nurtured in their golden years and provided with the quality of care we would all want for a loved one. 

"We have been working calmly and carefully with our health and care partners to ensure we support both the residents and their families at this upsetting time for them all. I want to thank all those who responded so quickly to support our Island residents.

"Our Island carers have worked so very hard during this epidemic and there are many accounts of them going the extra mile and I truly appreciate all their, and other front line workers', efforts."

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