The Government has sought to clear up confusion around its coronavirus contact tracing app after a number of Islanders - residing in the same postcode region - reported seeing a different risk level.
Isle of Wight Radio has seen several examples of app users, some living in the same household, being notified of contrasting risk levels.
In one instance, a Island woman had a 'medium' risk level - but her husband had a 'low' risk level.
Asked why this was, the Department for Health and Social Care (DHSC) said users need to update the technology.
A spokesperson told Isle of Wight Radio that once people go to their app store and select update, their risk level should change.
As previously reported, multiple areas on the Island had their level raised from 'low' to 'medium' yesterday.
This prompted the Isle of Wight Council to issue a statement reassuring people that a local lockdown is not imminent.
A DHSC spokesperson said:
"Most LAs in England are now classified as medium risk because either they or their neighbouring local authority has high or rising levels of infection."
Earlier today it was revealed that the app no longer has a 'low risk' category for England.
The app - the second to be trialled on the Isle of Wight - has now launched nationwide. The first was scrapped due to 'technical problems'.
Isle of Wight Radio has asked how many people have downloaded the app on the Island, but has not yet had an answer.
Automated Gates Arrive On Wightlink’s FastCat Foot Passenger Route
Help Keep Isle Of Wight Streets Neat – Bring Your Bin In
Two Passengers Injured Following Bus Crash In Ryde
Late Night Reports Of Collision Spark Extensive Land, Sea And Air Search
Islanders Taking On London Marathon Today For Local Charities
Southern Vectis Announces Earth Day Discount Initiative
Four Men Arrested Following Rogue Trader Activities In East Cowes
Rugby Players Set To Scale Great Heights For Teddy
Drug Driving, Domestic Abuse And Stalking Among Arrests Made As Police Target Isle Of Wight Criminals
Work Begins On ‘Monumental’ Mural Project At Historic Columbine Building
More Acts Added To Isle Of Wight Festival Line-Up
St Mary’s Vaccination Hub Gets Ready For Spring Covid-19 Vaccinations
Twenty Isle Of Wight Pubs Under Threat As Stonegate Issues Profit Warning
Fundraiser Launched As Kezi's Kindness Founder Diagnosed With Incurable Cancer
Bon Voyage — White-Tailed Eagle Soars To France
Goddards Brewery Scoops Four Top Industry Awards At International Competition
Briddlesford Road Crash Results In Two Injured
Isle Of Wight MP Extolls Virtues Of Joint Emergency Service Officers For Isle Of Wight
Island Labour Announces Parliamentary Candidates As Quigley Vows To 'Take Fight' To Bob Seely
Can You Help Police To Identify Man Linked To Waitrose Theft?
